Orders can be sent worldwide.
Orders are dispatched within 2 – 4 days depending on busy periods. If you need your order sent sooner you can pay extra for Special Delivery or leave a note at checkout and we will do our best to get it sent out quickly.
You will be notified when your order has been dispatched.
Delivery time varies in each country:
Please note: Orders to all countries ( excluding the UK & Ireland) will only be sent by International ‘Signed For’ Delivery, to ensure delivery and insurance for lost orders.
It is very important that you are happy with your purchase but if for some reason you would like a refund or exchange please email your full name and reason for wanting either to firstname.lastname@example.org.
Earrings cannot be returned for hygiene reasons.
A refund or exchange can only be requested within 14 days of dispatch. Please note that any time after 14 days a refund cannot be accepted. All refunds and exchanges must be returned to:
Zara Taylor Jewellery
All returns and exchanges should include a short note with your name and details of whether an exchange or refund is required and why.
If you would like an exchange please note what you would like instead.
Please check measurements before purchasing. If you would like a different length to the one advertised please include a note at checkout. There may an extra charge depending on the length and if you decide on a different length after your order arrives alterations can be made with a £5 charge.